Cancellation Policy:
We understand that unforeseen circumstances may arise, necessitating the cancellation or rescheduling of your inflatable bounce house rental. To ensure clarity and fairness, we have established the following cancellation policy:
1. **Cancellation Notice**: We require a minimum of 72 hours (3 days) advance notice for cancellations or rescheduling of your rental reservation. Please contact us AS SOON AS POSSIBLE if you need to make changes to your booking.
2. **Deposit**: Upon completing the reservation with our team, we will hold a credit or debit card on file. We will not run the card unless there is a cancellation. Cancellation fee is $50.
3. **Rescheduling**: We understand that scheduling conflicts may arise. If you need to reschedule your rental, please contact us as soon as possible to check availability for alternative dates. We will make every effort to accommodate your request, subject to availability.
4. **Communication**: All cancellations or requests for rescheduling must be communicated directly to Xtreme Bounce and Slide. We encourage you to reach out to us promptly to facilitate smooth and efficient handling of your request.
By booking with us, you acknowledge that you have read, understood, and agree to abide by the terms of our cancellation policy outlined above.
Please don't hesitate to reach out to us if you have any questions or require further clarification regarding our cancellation policy. We appreciate your understanding and cooperation.
Xtreme Bounce and Slide
(352) 999-0703